What’s Included in our 5 year guarantee?
Clients Only
The five year guarantee relates to those customers who should be deemed as ‘clients’, i.e. they have bought from Fielding & Nicholson within the last calendar 12 months.
Wear & Tear
This guarantee covers general wear and tear for your garments, which includes tears to cloth, client weight changes and other related matters.
Relining Issue
The guarantee does not take into account relining issues, replacement collars and cuffs where the cloth is no longer in stock and replacement of entire panels such as new sleeves on a suit jacket, new trouser fork.
Drop Off Only
All 5 year guarantee amendments or alterations are to be delivered to our showroom.
Dry Cleaning
Garments must be dry cleaned thoroughly before handing them across to be altered by your tailor.
Irreparable Garments
The company reserves the right to refuse to repair or replace any item deemed irreparable.
Ready to Create Your Custom Suit In-Store?
Call, WhatsApp, or message us to schedule your in-store appointment, request a free quote, or discuss your tailoring needs with our expert team.
Common Questions About 5 Year Guarantee
We have included some questions we often get asked about our 5 year guarantee. If you need any further information or have a question or enquiry we haven’t covered please do reach out to us.
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Fielding & Nicholson Tailoring
Want Custom Clothing With a 5 Year Guarantee?
Our flagship store is in London and studios in Manchester, Zurich and New York. We also have a mobile tailor service and online consultation service. So can easily reach you no matter where you are.
If you’d like to make an appointment, please complete the form below, and we will call you back at a convenient time for you.
Note: We operate on an appointment only basis on Saturday and Sundays.
