FAQs
Explore our frequently asked questions to find out more information about Fielding & Nicholson. If the answer you're looking for isn't here, get in contact with us directly via our contact page.
Where are you located?
We have three locations. Our Headquarters are in London’s Mayfair, we also have partner spaces in Zürich and Cheshire, UK. The addresses are featured on our locations page.
How do I contact you?
You can contact us via phone, email or WhatsApp. All of our contact information can be found on our contact page.
Do I need to book an appointment prior to visiting your showrooms?
Yes, unlike an ordinary shop we offer a bespoke and in person one-on-one service. Please book an appointment here.
Do you offer an affiliate / referral program?
Yes we do. We offer 10% cash back or complementary clothing for referring friends or relatives. Let us know if you’re aware of anyone who would benefit from the F&N tailoring experience
Where are your suits made?
- Fielding & Nicholson is a British company run by Ian Fielding-Calcutt. All of our clothes are made by UK-based companies using cloth woven in either Britain or Italy.
- Our Bespoke collection is cut in London by our Master Tailor Raymond.
- Our Made-to-Measure collection is made by tailors in Portugal. We also work with Yorkshire-based tailors which operate an IEEA factory based in India.
- Our casuals collection is produced by Belgian specialist tailors.
- Our shirts are handmade in The Czech Republic and Manchester, UK (via special request and additional cost).
- Our ties are made by Amanda Christensen of Sweden.
- Our hangers are made by Toscanini of Italy.
There are lots of tailors out there, what makes you different?
- Our Tailoring Consultants have a combination of 40 years of experience ensuring exceptional fit.
- We offer a unique 5-year guarantee.
- We work with the best workshops globally to provide the finest tailoring available.
- Our delivery systems are second to none. We will stop at nothing to ensure our clients are 100 percent satisfied.
How do I track my order status?
Please use our contact form or send us a message via WhatsApp to get in touch.
What are the prices of your suits?
You can view the pricing of our products via our pricing page.
I live in a country where you don't have locations, can you make this work?
Yes we can. With our remote fitting service, we can have you measured, fitted and garments completed without even needing to meet you. Get in touch with us to find out more information.
How can I trust your quality?
Fielding & Nicholson has been established since 2007 and has a perfect 5 star rating. We have been ranked Top Ten tailor in 2014 and deliver only the best service to our clients. We also offer a money back guarantee if for any reason at all our clients are not happy with the end result. The company offers a unique 5-year guarantee at no additional cost to our clients.
How do I ensure the clothes fit me?
We can take 15 different measurements, photographs and assess body configuration at the outset to determine the best possible fit for our clients. If there are any concerns over fitting we recommend always opting for our Elegance range which comes with as many try on ’toile’ fittings as required to achieve the perfect fit.
Can I provide my own fabric?
Yes, you can. For own fabric orders you pay 1/3 less than our marked prices for your order.
I've just had my first appointment, what happens next?
Once you’ve placed your order, it will take 4-5 weeks for your first fitting if you are having a suit made from our Elegance collection. For Gallery and Icon level the first fitting takes place after 7-8 weeks. Once your items are ready for the first fitting, you will receive an email inviting you to book a fitting consultation (typically no longer than 45 minutes). Our tailors will assist while you try on your garment(s) and take alteration requests, which will be completed in approximately 1 week. You can also indicate whether you would like another delivery appointment or a home delivery.